1. Introduction
Khai Xuan International Co., Ltd (hereinafter referred to as "Khai Xuan" or "We") is committed to protecting and respecting user privacy. This privacy policy describes how we collect, use, store, and protect your personal information when using our services and accessing our website.
2. Information we collect
2.1. Personal information
- Full Name
- Phone Number
- Email Address
- Contact Address
- Business Information (if any)
- Other information you provide through the contact form, registration consultation
2.2. Technical information
- IP Address
- Browser type and version
- Device used
- Access time and pages viewed
3. Purpose of using information
- Providing consulting services and customer support
- Processing registration consultation requests and providing service information
- Contacting and communicating with customers regarding service issues
- Improving service quality and user experience
- Sending notifications, updates, and materials related to services (if subscribed)
- Complying with legal obligations and applicable regulations
4. Protection and storage of information
We apply appropriate technical and organizational security measures to protect your personal information from unauthorized access, loss, alteration, or disclosure. Your information will be stored securely for the time necessary to fulfill the purposes set out in this policy, unless otherwise required by law.
5. Sharing information
We are committed not to sell, rent, or provide your personal information to third parties for commercial purposes. We may share information in the following cases:
- When required by competent state authorities
- With service partners necessary to provide services to you (with confidentiality agreement)
- When necessary to protect the rights and property of Khai Xuan
6. User rights
- Request access, edit, or delete personal information
- Object to the collection and use of personal information (within the extent permitted by law)
- Withdraw consent to provide information at any time
- File a complaint about improper processing of personal information
7. Cookies and tracking technology
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and provide appropriate content. You can adjust your browser settings to decline cookies, but this may affect some website features.
8. Changes to policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the latest update date. Your continued use of the website after changes constitutes acceptance of the new policy.
9. Contact
If you have any questions or requests regarding this Privacy Policy, please contact us:
